Version 4 of the HP Authentication Suite of applications is due for release in October 2025.
Do not update firmware to V5.9.x
Search V4 Release update
Your HP Device needs to be Workpath capable, Enabled and be running the following firmware
- Supported Firmware 5.8.x (platform 31.8)
- Must be using Genuine HP Consumables else you cannot install any Workpath Application
Urgent Notice - Please do not Upgrade firmware to 5.9.x, we have not certified HP Authentication suite with 5.9.x, We only support Firmware 5.8.x, and have noticed anomalies with 5.9.x
Please check back with this article on a regular basis to review any updates to supported Firmware
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