Mailflow Error Codes

MF01 - Error trying to load the Printers's features

MF02 - Attestation error - Unable to obtain HP Workpath Attestation token 

This could be an issue access to the HP Eco System, check to see if any HPCC Maintenance work is underway, or you may also have Firewall Rules Blocking access.

MF03 - Connection error, Unable to communicate to Azure outlook services

This is most likely an Azure Permission, Conditional Access Restriction, you will need to ask the customer IT Security Specialist to review sign-in access logs and Conditional access Policies under Azure / Entra.

Please note, If you receive HP Server errors and or HP Token errors we suggest to retry the application, as this may occur the very first time HP Authentication and or any of the HP Authentication suite of apps are loaded. 

If the reties fail, then we suggest you review the following article, as it could be related to Firewall Rules.

What ports do I need to have open for Workpath apps

Other Checks

Please press Retry, there could be some network delay.

Check Azure HP Authentication Manager API Permissions to ensure you have all the correct Delegated Permissions and Admin has granted Consent. These New consents are applicable for HP Authentication Manager V3.0 >, OneDrive, SharepPoint, Mailflow and Teams 

Please Review the HP Workpath Security Whitepapers - Attached