Our New Version 3 of the HP Authentication Suite of applications has been released.
Search V3 Release update
Symptoms
Unable to communicate with your BLE Reader, error code BC01 appears on your Mobile Phone.
Solutions
Try standing closer to the Reader / Printer and try again, you should also hear a Beep indicating the reader received the Bluetooth commands. If it still does not work you may not have a working compatible BLE Reader, ask you IT Department to confirm else Select Scan the QRCode to Sign-in
Otherwise if you do have a Supported Reader then ensure the Readers BLE Radio is Active, Speak with your IT Department to confirm the Readers BLE Radio is Active and is working.
Also please review Known Issues Article
For a List of Supported NFC/BLE Readers,
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